RECOMMENDATION FOR CABIN CARE (PTY) LTD – Teresa Guthrie
I contracted CabinCare in February 2018, to manage every aspect of my holiday home in Voelklip. They have performed the following to an excellent standard:
- Ensuring superb condition of all aspects of the home and garden: performing regular checks of all infrastructure, equipment, furniture and decor and proactively taking measures to fix, improve, address problems.
- Providing informed and sound advice, as well as obtaining quotes, for any
maintenance, renovations and enhancements, and managing the service
providers and their quality of service, until completion. - Ensuring excellent cleaning and laundry, taking care with linen and
towelling, to keep the house spotless and linen impeccable – including
arranging and supervising the cleaning agents, and seeking alternatives if
any had not performed satisfactorily. - Managing and updating the websites for advertising the house for short term accommodation (on AirBnB and Booking.com). This has involved
attention to the photos and details, responding rapidly to any queries/
bookings (usually within an hour), and dealing with the site maintenance/
demands. - Handling every aspect of guests’ bookings, check-in, their needs, and checkouts – with excellent reviews and compliments from the guests.
- Watering the plants every week, without fail, and with care.
I needed someone to undertake all the above aspects since I am often out of the country and not able to manage them myself. I have found CabinCare to be extremely reliable, committed to the house’s care and performance in terms of rentals and reviews. They also have sound knowledge and experience on a range of maintenance/repair issues, as well as having the pedantic attention to detail to ensure the perfect home, both for me,
and my guests. I trust them with every aspect of my home and have not been disappointed in any way. They respond quickly and positively to any of my requests.
This has taken a huge load off me and consequently, I have not had any stress related to the house nor the guests since contracting CabinCare.
For all the above reasons, I would highly recommend CabinCare to be entrusted with the management and care of your home and accommodation rentals. They will care for your property with utmost diligence and enthusiasm, and they are very easy to work with and will give you peace of mind.
TERESA GUTHRIE
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